Meet the Team - Cardinal Air Duct West Covina

Meet the West Covina Team Behind Cardinal Air Duct West Covina

When you book with Cardinal Air Duct West Covina, you’re not getting a rotating cast of subcontractors in an unmarked van. You’re getting a small, tight crew that works the San Gabriel Valley every day, knows the difference between a 1970s ranch in South Hills and a newer build near Galster Wilderness Park, and has seen just about every duct layout those decades of construction can throw at us. Most of the team has been turning wrenches and pulling HEPA hoses in Los Angeles County for a long time. We keep the roster lean on purpose. Every tech who walks through your door is background-checked, uniformed, and held to one standard: the 365-Day Done Right Promise. No exceptions, no fine print.

Call (424) 688-1845

Our People

Marcus T. – Lead Technician

Marcus has spent 14 years in residential HVAC, the last six focused almost entirely on duct systems and airflow. He’s NADCA-certified in air systems cleaning and holds an EPA 608 universal certification, which matters when we’re evaluating whether your ducts need a clean or whether the real problem is a neglected coil upstream. Marcus runs the Rotobrush rotary brush system and the Nikro HEPA extraction unit on most West Covina jobs. He’s the guy who’ll tell you, flat out, that last year someone “cleaned” your returns with a shop vac and left half the debris packed into the boots. Outside of work, Marcus rebuilds vintage Honda motorcycles and claims the driest air in his garage is actually the problem, not the solution.

Elena R. – Senior Installer & Filtration Specialist

Elena came to team Cardinal from commercial building maintenance, where she spent nine years managing air handling units for office buildings across the San Gabriel Valley. She specializes in filtration upgrades, Honeywell media cabinets, Aprilaire whole-home units, and Guardsman UV systems. When a customer in West Covina asks whether a better filter will actually help their allergies, Elena’s the one who walks them through static pressure drops and MERV ratings without making their eyes glaze over. She’s meticulous about sealing access points after the job, because she’s the one who gets called back if a panel rattles. Elena keeps a small notebook in her van of every oddball duct configuration she’s encountered. She says the book is for training. Everyone knows it’s for bragging rights.

Dana K. – Service Coordinator

Dana is the voice on the phone when you call (424) 688-1845, and she’s been coordinating service schedules for home trades in LA County for over a decade. She’s the person who confirms your arrival window, sends the live tracking link through The Relay Standard booking system, and makes sure you know the tech’s name before the van pulls up. Dana is also the one who collects the before-and-after photos from every job and attaches them to your digital invoice, so you see exactly what was done, not just a line item that says “duct cleaning.” She lives in West Covina and has strong opinions about the best breakfast burrito within ten minutes of the 10 freeway. She’ll share them if you ask.

Tony V. – Apprentice Technician

Tony joined the crew two years ago after completing his HVAC fundamentals program at Mt. San Antonio College. He works alongside Marcus on most residential jobs, handling containment setup with Abatement Technologies negative-pressure units and learning the craft of proper agitation and extraction. Tony’s the one taping plastic over doorways and making sure the negative-pressure airflow, that’s the setup where the loosened debris goes straight into the vacuum and not back into your living room, is balanced before anyone touches a register. He’s methodical, asks good questions, and has already earned a reputation for crawling into the kind of attic spaces that make older techs volunteer for crawl space duty instead. Off the clock, Tony fishes the San Gabriel River when the water’s moving and loses more lures than he’ll admit.

One Standard, Every Job

Every crew member at Cardinal Air Duct West Covina works under the same set of rules, and it starts with the 365-Day Done Right Promise. If the work isn’t right within 365 days, we come back and correct it at no charge. That’s not a warranty on select services. It’s every job, every time, for a full year. Before a single duct is touched, you get a written price. It doesn’t change at the door. On repairs, you get a written guarantee, and if that repair fails, the second visit is free. Omar Haddad founded this location with a simple rule: nobody leaves a West Covina home until the airflow is measured, the photos are taken, and the customer understands what was done. Good equipment matters, Rotobrush, Nikro, Abatement Technologies, but discipline matters more. That’s what the crew is built on.

Written by Omar Haddad, Owner at Cardinal Air Duct West Covina, serving West Covina and the surrounding Los Angeles County communities.